Privacy Policy

Last updated: 28.10.2025

1. Introduction
This Privacy Policy sets out how Sash Bespoke (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website https://sashbespoke.co.uk (“Website”). We comply with the UK GDPR and the Data Protection Act 2018.

2. Data Controller
Sash Bespoke
45 Albemarle St, Mayfair, London W1S 4JL
Email: smth@sbshomes.co.uk
Phone: 02070 460160

3. Information We Collect
We collect:

  • Information you provide via our contact form (via Forminator): name, email address, phone number (if provided), message content.

  • Technical data automatically collected via our hosting service (via Hostinger): IP address, browser type, date/time of access, access logs.

4. How We Use Your Information
We use your personal information to:

  • Respond to your enquiries submitted via the contact form.

  • Maintain and secure the Website.

  • Meet legal or regulatory obligations.

We do not use your information for marketing, profiling, automated decision-making or share it with third-party advertisers.

5. Legal Basis for Processing
Our processing relies on:

  • Your consent when you submit the contact form.

  • Our legitimate interests in responding to enquiries and operating the Website securely.

  • Our legal obligations, where applicable.

6. Retention of Your Information
We retain your information only for as long as required to achieve the purpose for which it was collected:

  • Contact form submissions: up to 12 months after resolution of enquiry.

  • Technical and access logs: retained no longer than 30 days, unless required for security investigation.

7. Disclosure of Your Information
We do not sell or rent your personal information. Disclosure limited to:

  • Our hosting provider (Hostinger) for Website operation and maintenance.

  • Any third-party service provider engaged for Website support, under confidentiality commitments.

8. International Transfers
Your personal information is stored within the UK and the European Economic Area (EEA). We do not transfer your information to countries outside these regions.

9. Security of Your Information
We employ HTTPS for all Website traffic. Access to submitted form data is restricted to authorised personnel. Hostinger’s technical safeguards support integrity and confidentiality of data.
We store no sensitive financial information on the Website.

10. Your Rights
Under UK GDPR, you have the rights to:

  • Access your personal data.

  • Request correction or deletion.

  • Withdraw consent.

  • Object to processing or request restriction.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk.

To exercise any of these rights, contact: smth@sbshomes.co.uk.

11. Cookies
We use only essential cookies necessary for Website functionality. We do not deploy analytics, advertising or tracking cookies.

12. External Links
Our Website may link to other websites outside our control. We are not responsible for their privacy practices.

13. Amendments
We may revise this Privacy Policy from time to time. The latest version will be posted on this page with the “Last updated” date.

14. Contact
For queries about this Privacy Policy:
Sash Bespoke
45 Albemarle St, Mayfair, London W1S 4JL
Email: smth@sbshomes.co.uk